DEDICATED CUSTOMER PROFESSIONAL WITH FRENCH – EXXONMOBIL

0
Location:  Budapest, BU, HU
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. Established in 2004, we have celebrated 15 years of providing a stable and collaborative working environment for over 1400 employees in Budapest. A diverse, multinational and friendly environment is what you will discover in ExxonMobil Business Support Center Hungary Ltd. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Come and pursue a career in Fuels & Lubricants (F&L) department. As a… DEDICATED CUSTOMER PROFESSIONAL with French In our Budapest office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers occasionally
  • Have regular trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your Profile:
  • University degree
  • Fluent English and French (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, private health insurance, travel pass commuting flexible working hours, home-office, lunch allowance, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, relocation assistance for candidates from abroad and much more! Chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH GERMAN – EXXONMOBIL

0
Location:  Budapest, BU, HU
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. Established in 2004, we have celebrated 15 years of providing a stable and collaborative working environment for over 1400 employees in Budapest. A diverse, multinational and friendly environment is what you will discover in ExxonMobil Business Support Center Hungary Ltd. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Come and pursue a career in Fuels & Lubricants (F&L) department. As a… DEDICATED CUSTOMER PROFESSIONAL with German In our Budapest office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers occasionally
  • Have regular trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your Profile:
  • University degree
  • Fluent English and German (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, private health insurance, travel pass commuting flexible working hours, home-office, lunch allowance, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, relocation assistance for candidates from abroad and much more! Chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

INTERN FOR DEDICATED CUSTOMER PROFESSIONAL – EXXONMOBIL

Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Every year we open our door to number of students who can gain their first working experience in our internship program. In 6-9 months paid internships you can learn more about ExxonMobil and how do we operate from Prague. You have an excellent opportunity to work on projects with us as well as put yourself in shoes of our employees working on usual day to day tasks. The Fuels & Lubricants (F&L) internships are designed as part-time (min 20h/week) or full time considering your time options. Exact employment dates and work schedule are determined by your availability. As a DEDICATED CUSTOMER PROFESSIONAL INTERN  you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. Your profile: • University degree (ongoing) • Fluent English (written and spoken) and preferably another European language (German, French, Italian, Dutch, Norwegian) • A customer centric attitude, attention to details and the ability to prioritize • The willingness to work in a multicultural environment • A positive attitude to promote team spirit and teamwork • Experience with SAP is an advantage • Good problem solving and analytical skills • Excellent interpersonal skills and the ability to value diversity This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

ACCOUNTS RECEIVABLES AND CASH APPLICATION DEDICATED CUSTOMER PROFESSIONAL – EXXONMOBIL

0
Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a… ACCOUNTS RECEIVABLES & CASH APPLICATION DEDICATED CUSTOMER PROFESSIONAL The Accounts Receivables team plays a key role in ensuring that the customer experience is positive, assuring a flawless execution of collections, maintaining a strong business relationship with customers and, cooperating with different departments in order to maintain all processes and sub processes related to the cash collections. You will:
  • Manage accounts receivables according to escalation process, and execute collection procedures:
    • Respond to inbound calls or proactively call customers as defined by company guidelines to advise them concerning invoices, payment completion and its consequences
    • Responsible for the follow up of invoices until customer payment is received and the receivable is cleared
    • Identify root causes and corrective actions and ensure they are implemented.
    • Follow up with customers on unapplied payments to identify relevant invoices and apply cash.
    • Coordinate all collection efforts until the final decision is made at the CTP meeting
    • Identify blocked orders, credit payments and supports resolution process for all types effectively
  • Communicate routinely with Credit Function and Sales representatives regarding collection issues, payment trends, pertinent customer information and payment irregularities
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers occasionally
  • Have regular trainings and team meetings
  • Be involved in different company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English and other European language (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis, Problem solving and analytical skills
  • Ability to work in multicultural environment and to balance strategic and operational aspects of the role
  • Proficiency in Microsoft Office
  • Experience with SAP, basic accounting knowledge and work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH TURKISH – EXXONMOBIL

0
Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a… DEDICATED CUSTOMER PROFESSIONAL with Turkish In our Prague office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers’ sporadically
  • Have constant trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English and Turkish (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH ENGLISH – EXXONMOBIL

0
Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a…   DEDICATED CUSTOMER PROFESSIONAL with English In our Prague office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers’ sporadically
  • Have constant trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty!   WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH ITALIAN – EXXONMOBIL

0
Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a…   DEDICATED CUSTOMER PROFESSIONAL with Italian In our Prague office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers’ sporadically
  • Have constant trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English and Italian (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty!   WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH FRENCH – EXXONMOBIL

0
Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a… DEDICATED CUSTOMER PROFESSIONAL with French In our Prague office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers’ sporadically
  • Have constant trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English and French (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH FINNISH – EXXONMOBIL

0
Location: Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a… DEDICATED CUSTOMER PROFESSIONAL with Finnish In our Prague office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts. You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers’ sporadically
  • Have constant trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English and Finnish (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalentwatch here or chat 24/7 with our Chatty Betty! WE are looking forward to YOUR application!!!

Apply Now

DEDICATED CUSTOMER PROFESSIONAL WITH NORDIC – EXXONMOBIL

0
Location:  Prague, PR, CZ
Company:  ExxonMobil
ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it! Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you. Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019. Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a… DEDICATED CUSTOMER PROFESSIONAL with Nordic In our Prague office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts.   You will:
  • Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers’ sporadically
  • Have constant trainings and team meetings
  • Be involved in various company projects (around 10% of your time)
Your profile:
  • At least a High School diploma
  • Fluent English and one of the Nordic languages (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
This awaits you… A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more! To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalent , watch here or chat 24/7 with our Chatty Betty!   WE are looking forward to YOUR application!!!

Apply Now