OPERATIONS INTERN – IWG

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Job description

Role title: Operation’s Intern
Type of contract: fixed term / 6 months contract with the potential of becoming permanent
Locations: Marousi, Ampelokipoi, Athens City Center, Kallithea

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About IWG

IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.

Our customers are start-ups, small and medium-sized enterprises and large multinationals, with unique goals and aspirations. They want a choice of workspaces and communities to match their needs. Through our companies we provide that choice.

Regus | Spaces | No18 | Openoffice | Basepoint | Signature

IWG companies now help millions of people in almost 3,300 locations in over 1,000 towns and cities across more than 110 countries. We create personal, financial and strategic value for businesses of every size.  From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders.

#greatdayatwork

THE ROLE

The world’s largest provider of workplace solutions has a short term contract (6 months) for a Operations’Intern. As part of the Center Operations’Team, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.

Key Responsibilities:

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service.

  • A good communicator, with the ability to build strong professional relationships and empathize with people’s needs
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic and able to adapt to fast-changing situations
  • Confident using MS Office and other basic IT packages

Last but not least

We Offer

An inspiring work environment with room for your ideas

Lots of social events you won’t want to miss

Training and development

The potential of the contract becoming permanent 

A typical day at Spaces

You arrive 15 minutes before your center opens to make sure everything is ready to go. You make it your responsibility to order the first cappuccino of the day at the bar and make your round through the business club to make sure all lights are turned on and the place looks tidy.

Slowly, the first members start to arrive and one of them asks you for the changed WiFi code. Afterwards, while digging through your emails, a guest walks in and says she’s coming to provide training in one of the meeting rooms. You check the meeting room agenda and notice that almost all of the meeting rooms will be occupied today. You take her to the right meeting room, but you find out that our catering partner forgot to put coffee in the room and make sure that this is still done.

A bit later, a member asks you if his mail has already arrived; he’s expecting a really important letter. Later that morning, the mail comes in and you put it in the corresponding mailboxes – and send an email to the member that came by earlier, saying that his mail arrived and that it’s waiting for him in his mailbox.

After a hectic morning, it’s time for lunch. You grab a homemade soup and a healthy salad together with your favorite colleagues in the restaurant. 

After lunch, you sit down with the Community Manager to discuss the organisation of next week’s summer event. However, he mentions that one of the members just had a baby. You take it upon yourself to organize an act of kindness from Spaces, and to congratulate the parents of the new-born. Once you’re done with ordering, a guest pops by to sign up for a membership. Because your Sales colleague isn’t available right now, you help the guest with the online registration. Once the registration is done, you immediately hook her up with a badge (and immediately arrange one for the new employee on the 4th floor who just emailed you as well).

At 6:00pm, it’s time to gently ask the large group in meeting room 3 to wrap it up. Maybe they would like to join us for drinks at our weekly Friday drinks, or you direct them to that nice nearby restaurant you know so that they can grab a bite. Once the last people have left the building, and everything’s left behind nice and tidy, you head home to enjoy your evening

Applications to be sent to stella.skouloudi@spacesworks.com with Subject INTERNSHIP APPLICATION