JUNIOR SAP DEVELOPERS – JUNIOR SAP DEVELOPERS

0
Junior SAP Developers Real Consulting SA, the biggest SAP implementation partner in Greece, is seeking to recruit experienced SAP ABAP professionals to join our team in Athens.  Desired Skills & Experience:
  • Bachelor or Master degree in Computer Science
  • You want to develop technical competencies in challenging projects, including the newest SAP technologies.
  • Strong desire to learn tech skills like coding, data analysis, networking
  • Ability to deliver high quality results meeting established standards and expectations for the organization.
  • Excellent communication, interpersonal, training and team leading skills.
  • You are proficient in English at a written and oral level.
Our offer:
  • The opportunity to be part of one of the leading Professional Services provider in Greece
  • Α working environment that is deeply respectful of your individual progression in skills and competencies
  • Continuous investment in training and personal development
  • Participate in innovative and complex projects for major organizations in Greece and abroad
  • Competitive compensation & benefits package that rewards your performance and recognizes your value in company’s projects
If you are interested in this career opportunity, then we are eager to get to know you. Send us your CV at jobs@realconsulting.gr

ΘΕΣΕΙΣ ΕΡΓΑΣΙΑΣ ΣΤΗ KPMG

0
Στο πλαίσιο της ανάπτυξης της KPMG στην Ελλάδα, θα θέλαμε να σας ενημερώσουμε ότι παραμένουμε ανοιχτοί στην επικοινωνία με προσφάτως αποφοίτους, προπτυχιακούς και μεταπτυχιακούς, φοιτητές του Πανεπιστημίου σας με ακαδημαϊκό background σε:
  • Information Technology,
  • Computer Science,
  • ΙT Security,
  • Digital Systems
  • Mathematics
Πρόθεση μας είναι να έρθουμε κοντά σε νέα ταλέντα με σκοπό την στελέχωση πολλαπλών θέσεων εργασίας στις Συμβουλευτικές υπηρεσίες της KPMG στην Αθήνα στον Τεχνολογικό Τομέα. Οι ενδιαφερόμενοι μπορούν να δηλώσουν το ενδιαφέρον τους στο careers@kpmg.gr  , υπόψη κας Ιωάννας Ασπρούλιας.

ΔΩΡΕΑΝ ΠΙΣΤΟΠΟΙΗΜΕΝΟ ΕΚΠΑΙΔΕΥΤΙΚΟ ΠΡΟΓΡΑΜΜΑ «SOLVE FOR TOMORROW – ΣΤΡΑΤΗΓΙΚΉ ΚΑΙ ΨΗΦΙΑΚΌ ΜΆΡΚΕΤΙΝΓΚ» ΑΠΌ ΤΟ ΠΑΝΕΠΙΣΤΗΜΙΟ ΠΕΙΡΑΙΩΣ, ΤΟ ΔΗΜΟ ΑΜΑΡΟΥΣΙΟΥ ΚΑΙ ΤΗ SAMSUNG ELECTRONICS HELLAS

Δωρεάν Πιστοποιημένο Εκπαιδευτικό πρόγραμμα «Solve for tomorrow – Στρατηγική και Ψηφιακό Μάρκετινγκ» από το Πανεπιστήμιο Πειραιώς, το Δήμο Αμαρουσίου και τη Samsung Electronics Hellas

Το Πανεπιστήμιο Πειραιώς, σε συνεργασία με το Δήμο Αμαρουσίου και με την ευγενική χορηγία της Samsung Electronics Hellas είναι στην ευχάριστη θέση να παρουσιάσει το νέο Πιστοποιημένο Εκπαιδευτικό πρόγραμμα «Solve for tomorrow – Στρατηγική και Ψηφιακό Μάρκετινγκ» (Αναλυτικός τίτλος: Solve for tomorrow – Στρατηγική και Ψηφιακό Μάρκετινγκ: Στρατηγική Διοίκηση και Επικοινωνία, Ψηφιακό Μάρκετινγκ και Μάρκετινγκ Κοινωνικών Δικτύων), που καλύπτει απαιτήσεις της εποχής και παράλληλα, αποτελεί σημαντικό εφόδιο για τον ενδιαφερόμενο για την εύρεση εργασίας.
Ο κύριος σκοπός του προγράμματος είναι να ενισχύσει τις δεξιότητες δημιουργικότητας και συνεργασίας των συμμετεχόντων, υλοποιώντας τις ιδέες τους μέσω της μεθοδολογίας μάθησης Design Thinking. Το επιτυγχάνει αυτό με το να εισάγει τους σπουδαστές στις βασικές έννοιες Στρατηγικού Μάνατζμεντ κι Επικοινωνίας καθώς και στο Ψηφιακού Μάρκετινγκ και Μάρκετινγκ Κοινωνικών Δικτύων.
Το πρόγραμμα «Στρατηγική και Ψηφιακό Μάρκετινγκ» απευθύνεται σε ιδιοκτήτες και στελέχη επιχειρήσεων, σε αποφοίτους, σε εργαζόμενους, σε ανέργους και σε όσους επιθυμούν να διευρύνουν το γνωστικό τους πεδίο στη σύγχρονη διοίκηση επιχειρήσεων & ανθρώπινων πόρων, αλλά και στο ηλεκτρονικό μάρκετινγκ.
Το Πρόγραμμα, διάρκειας δύο μηνών, ξεκινά στις 18 Οκτωβρίου και θα διεξάγεται διαδικτυακά 2 φορές την εβδομάδα, απογεύματα. Οι συμμετέχοντες θα λάβουν πιστοποίηση από το Κέντρο Επιμόρφωσης και Δια Βίου Μάθησης του Πανεπιστημίου Πειραιώς, που θα αντιστοιχεί σε μονάδες ECVET (European Credit system for Vocational Education & Training), με αναγνώριση τόσο εντός των συνόρων της χώρας, όσο και σε άλλα κράτη μέλη της Ευρωπαϊκής Ένωσης.
Οι διδακτικές ενότητες του προγράμματος που θα διαρκέσει 2 μήνες (56 διδακτικές ώρες) είναι:
  • Ηλεκτρονικό Μάρκετινγκ ( Digital Marketing, 14 ώρες)
  • Στρατηγική Διοίκηση (Strategic Management, 14 ώρες)
  • Στρατηγικές Επικοινωνίας Επιχειρήσεων (Strategic Communications, 14 ώρες)
  • Μάρκετινγκ Κοινωνικών Δικτύων (Social Media Marketing, 14 ώρες)
 
Ο πρ. Πρύτανης του Πανεπιστημίου Πειραιώς κ. Νικόλαος Γεωργόπουλος στη συνέντευξη τύπου παρουσίασης του Προγράμματος, που δόθηκε την Παρασκευή 15 Ιουλίου 2022, στο Δημαρχείο Αμαρουσίου αναφέρθηκε στο εκπαιδευτικό πρόγραμμα με τίτλο Solve for tomorrow – Στρατηγική και Ψηφιακό Μάρκετινγκ», τον ακαδημαϊκό σχεδιασμό του περιεχομένου σπουδών του οποίου θα αναλάβει το Πανεπιστήμιο Πειραιώς με τη αρωγή της Samsung Electronics Hellas:
«Έχουμε την εμπειρία στο Πανεπιστήμιο Πειραιώς και πιστεύω η συνεργασία αυτή θα είναι μια καλή συμπόρευση με το Δήμο Αμαρουσίου. Είναι ένα επενδυτικό πρόγραμμα, όχι απλώς κατάρτισης, και πιστεύω ότι το Πανεπιστήμιο μας θα το προσεγγίσουν και αρκετοί άλλοι Δήμοι για τη δημιουργία αντίστοιχων προγραμμάτων, γιατί είμαι σίγουρος ότι το συγκεκριμένο πρόγραμμα θα πάει πολύ καλά. Το πρόγραμμα θα χρηματοδοτηθεί από τη Samsung και την ευχαριστούμε πολύ. Να ευχαριστήσω επίσης τον ανοιχτόμυαλο Δήμαρχο κ. Αμπατζόγλου και τον Αντιδήμαρχο κ. Ιωαννίδη και είμαι σίγουρος ότι θα τα καταφέρουμε και θα δώσουμε την κατάρτιση, την εκπαίδευση που χρειάζονται οι κάτοικοι, κατ’ αρχάς του Δήμου Αμαρουσίου» υπογράμμισε ο κ. Γεωργόπουλος.
Από την πλευρά του ο Δήμαρχος Αμαρουσίου κ. Θεόδωρος Αμπατζόγλου με την ευκαιρία της υλοποίησης του νέου αυτού καινοτόμου εκπαιδευτικού προγράμματος επισημαίνει:
Το νέο Πιστοποιημένο Εκπαιδευτικό πρόγραμμα «Solve for tomorrow – Στρατηγική και Ψηφιακό Μάρκετινγκ», αποτελεί καρπό της συνεργασίας του Δήμου Αμαρουσίου με το Πανεπιστήμιο Πειραιά και με την ευγενική χορηγία Samsung Electronics Hellas. Κεντρικός άξονας της πολιτικής μας, είναι η στήριξη των νέων μας και η συμβολή μας στο κρίσιμο ζήτημα της απασχόλησής τους. Με την υλοποίηση αυτού του προγράμματος, σκοπός μας είναι οι νέοι επιστήμονες να αποκτήσουν ψηφιακές δεξιότητες, ώστε η μετάβαση στον κόσμο της εργασίας με γίνει με αξιώσεις και εφόδια που θα τους καθιστούν ανταγωνιστικούς στις διεκδικήσεις τους, σε ένα διαρκώς μεταβαλλόμενο εργασιακό περιβάλλον.»
Τα κριτήρια συμμετοχής στο δωρεάν πρόγραμμα είναι τα εξής:
  • Πτυχίο ΑΕΙ/ΑΤΕΙ (για αποφοίτους) ή φοίτηση σε ΑΕΙ/ΤΕΙ (για φοιτητές)
  • Βασικές γνώσεις χρήσης Η/Υ (επεξεργασία κειμένου, αναζήτηση στο διαδίκτυο, ηλεκτρονικό ταχυδρομείο).
  • Γνώση αγγλικών στο επίπεδο Β2 κατ’ ελάχιστο.
  • Επιθυμητή ηλικία συμμετεχόντων 20-30 ετών
Τα έγγραφα που ζητούνται κατά την υποβολή της αίτησης είναι τα κάτωθι:
  • Βιογραφικό σημείωμα
  • Πτυχίο ΑΕΙ/ΤΕΙ ή Βεβαίωση φοίτησης για φοιτητές ή συναφές έγγραφο δημόσιου ανώτατου/ανώτερου εκπαιδευτικού ιδρύματος
  • Αποδεικτικό έγγραφο προσωπικών στοιχείων (Ταυτότητα ή διαβατήριο ή ανάλογο δημόσιο έγγραφο
  • Βεβαίωση μόνιμης κατοικίας Δήμου Αμαρουσίου (Σε περίπτωση Μόνιμων Κατοίκων του Δήμου για επαύξηση κριτηρίων συμμετοχής)
Για συμμετοχή στο πρόγραμμα αποστείλατε τις αιτήσεις σας στη Γραμματεία του ΚΕΔΙΒΙΜ έως και την Κυριακή ́9 Οκτωβρίου, 2022 στο email kedivim@unipi.gr

Αναλυτική Περιγραφή του Προγράμματος

Ο κύριος σκοπός του Προγράμματος είναι η ενίσχυση των δεξιοτήτων δημιουργικότητας και συνεργασίας των συμμετεχόντων, υλοποιώντας τις ιδέες τους μέσω της μεθοδολογίας μάθησης Design Thinking. Οι σπουδαστές έρχονται σε επαφή με τις βασικές έννοιες Στρατηγικού Μάνατζμεντ κι Επικοινωνίας καθώς και του Ψηφιακού Μάρκετινγκ και Μάρκετινγκ Κοινωνικών Δικτύων. Το διαρκώς μεταβαλλόμενο περιβάλλον σε συνδυασμό με τις ραγδαίες τεχνολογικές εξελίξεις έχουν δημιουργήσει την ανάγκη να βρεθούν νέοι τρόποι διαχείρισης και μάρκετινγκ.
Πρώτον, η ενότητα «Στρατηγικό Μάνατζμεντ & Επικοινωνία» σχετίζεται με το μάνατζμεντ των επιχειρήσεων κι οργανισμών –τη διαμόρφωση και την υλοποίηση των επιχειρησιακών (corporate), επιχειρηματικών (business) και λειτουργικών (functional) στρατηγικών. Οι συμμετέχοντες με το πέρας του μαθήματος θα μπορούν να αναλύουν στρατηγικά το επιχειρηματικό περιβάλλον. Επιπλέον, θα μπορούν να διατυπώνουν στρατηγικές αποφάσεις, καθώς και να επιλέγουν στρατηγικές για την αντιμετώπιση των αλλαγών που επέφερε η πανδημία covid-19. Ταυτόχρονα, οι συμμετέχοντες θα αποκτήσουν ολοκληρωμένη γνώση για τα εργαλεία εταιρικής επικοινωνίας που μπορούν να χρησιμοποιήσουν για την αποτελεσματική διοίκηση κι αποτελεσματικότητα της επιχείρησης. Η ενότητα «Ψηφιακό Μάρκετινγκ & Μάρκετινγκ Κοινωνικών Δικτύων» θα παρέχει τις βασικές αρχές κι εργαλεία του ψηφιακού μάρκετινγκ και του μάρκετινγκ κοινωνικών δικτύων, αρχίζοντας με την δημιουργία της ψηφιακής στρατηγικής μάρκετινγκ των επιχειρήσεων και προχωρώντας κλιμακωτά σε πιο σύνθετα ζητήματα, όπως η χρήση συμβατικών καθώς εναλλακτικών μέσων προβολής, που είναι τα μέσα κοινωνικής δικτύωσης (Facebook, Twitter, Google, ect.). Με ιδιαίτερη έμφαση στις αυξημένες απαιτήσεις της ελληνικής αγοράς και των στελεχών, ο σχεδιασμός του μαθήματος είναι σαφώς προσανατολισμένος στην παρουσίαση βέλτιστων πρακτικών από την Διεθνή και την Ελληνική
επιχειρηματικότητα. Έτσι, μέσα απο το συνδυασμό θεωρίας και εφαρμοσμένων παραδειγμάτων στα εργαλεία που θα παρουσιαστούν, οι συμμετέχοντες θα αποκτήσουν μια ολοκληρωμένη εικόνα των ενεργειών που απαιτούνται για την αποτελεσματική τους διαδικτυακή παρουσία.

FUTURE FEMALE INNOVATORS 2022 – DELOITTE

0
Are you a curious, open, and communicative visionary who is not scared to challenge the status quo? Apply for Deloitte Future Female Innovators 2022, the international hackathon that will take place on 11 October 2022. Don’t miss it, apply by 30 September!​​ In order to celebrate the Day of the Girl, Deloitte is organising the third European edition of Future Female Innovators (previously ‘Girls Take Over’), a  virtual all female international hackathon that will take place on 11 October. We are looking for creative and strong-willed females, between the ages of 18 and 23, with a good knowledge of English. Future Female Innovators is an opportunity to express your talent and have fun with females from Europe and Middle East. You will have the chance to participate in a full day challenge dedicated to design thinking, networking and team-building in an international environment. Your goal is to solve one real business challenge, using Design Thinking methodologies and tools. The solutions developed will be presented to a panel of judges. At Deloitte, we promote diversity, equity and inclusion (DE&I), and we believe that the best way to embrace the uniqueness of each individual and make the most of it is to create a working environment in which everyone can be free to feel themselves and express their talents. We welcome participants from all backgrounds and interests to take part. Who we are looking for Are you a curious, open, and communicative visionary who is not scared to challenge the status quo? Do you feel comfortable working in a team with other creative minds? Do you find having conversations in English (business English not required) a piece of cake? Then this challenge is perfect for you!We are looking for strong-willed females, between the ages of 18 and 23, who are ready to spend a day with other passionate females to solve an exciting challenge together. What you can expect Working as part of an inspiring team, you will spend the day learning and exploring new ideas, sharing your insights and experiences with others.
  • Learn directly from the pros about design thinking and how you can apply theory to solve actual business problems
  • Work on a real Deloitte business case using design thinking methodology, working directly with our clients to develop your ideas
  • Work hands-on – this is not a ‘sit, watch, and learn’ workshop: You get the chance to completely involve yourself and put your ideas into practice
  • Get to know and network with like-minded girls from all locations
By the end, you will receive a personalised certificate confirming your participation in this event and your cooperation with our clients. How to apply Reply to the following questions by 30 September 2022:
  • Where are you from? (Country)
  • What does teamwork mean to you? – 150 word limit
  • What are you most proud of? – 150 word limit
  • What is your superpower (e.g. creative, good with animals, patience, volleyball pro) that can help you at the Future Female Innovators event? – 150 word limit
Please send it to alpanagiotou@deloitte.gr attaching also your CV with your email and your contact number. We look forward to receiving your application and spending a unique day with you!

More Info

HR SYSTEMS ADMINISTRATION OFFICER – ALPHA BANK

0
HR Systems Administration Officer The jobholder will be a member of the Human Resources Operations Division of Alpha Bank with a broad spectrum of activities across the HR System and associated platforms. The job holder owns responsibility for implementation, maintenance, and continued development of the Human Resources Information System (HRIS) and management reporting information. Working closely with the HR Systems Supervisor and alongside the HR Team, the job holder will maintain the quality of the data held within the HR systems and assist with the delivery of HR Projects, HRIS Management and Management Information to ensure business decisions are made based on accurate information. He/she should be self-motivated with good problem-solving skills and work with diligence, punctuality, confidentiality, and responsibility. Key Areas of Responsibility
  • Maintain HR systems to ensure data held is correct and meets regulatory requirements.
  • Identifies process improvements and recommends HR system needs and requirements.
  • Use systems to create and run required reports in a timely manner.
  • Create user accounts, manage access rights, and update employee information
  • Provide support to all HR system database users. Support HR Induction sessions.
  • Ensure that all information data required by 3rd parties is received as required
  • Keep the company organizational charts updated on a monthly basis.
  • Support HR Systems Supervisor with project assistance as required.
  • Extract monthly interfaces reports for submission.
  • Other ad hoc tasks as requested.
Required Skills and Experience
  • A bachelor’s degree in Information Systems, Computer Science, Business Administration, HR management, or relevant field.
  • Post graduate studies in Human Resources will be considered an asset
  • 1-3 years of proven experience ideally in HR Generalist roles.
  • Excellent knowledge of MS Office (Excel, Word, and PowerPoint) and in general to be proficient with technology.
  • Excellent communication (verbal and written) in English and Greek.
  • Excellent time management skills.
  • Be able to prioritize an ever-changing workload.
  • Must have a strong attention to detail.
  • Strong verbal and written communication skills.
  • Ability to maintain confidentiality and exercise discretion.
  • Must be customer and business focused.
  • Committed to delivering good customer service.
  • Excellent organizational skills, with the ability to multi-task and prioritize
Desirable
  • Previous experience as an HRIS “super user” with a keen interest in system development.
All applications will be acknowledged and treated in utmost confidence. Send Cv via email: career@alpha.gr

BUDGETING ANALYST – ALPHA BANK

0
Budgeting Analyst The Budgeting Analyst will be placed in the Human Resources Strategy and Reward Division of Alpha Bank, as members of the team responsible for developing and monitoring the execution of the HR Budget. Key Areas of Responsibility
  • Prepare the analyses and reports required in all steps of the Annual Budgeting process.
  • Provide support in the approval and validation of the HR-related expenses.
Required Skills and Experience
  • Bachelor’s degree in Finance, Business, Engineering or Analytics/Mathematics.
  • Master’s degree or an MBA in Finance, Analytics, HR or studying towards a Professional Qualification in the fields of Accounting or Finance (e.g. ACCA, CFA) will be considered an asset.
  • One (1) to two (2) years of experience in Business Planning (preferably in HR) or Consulting in a leading/global company will be considered an asset.
  • Experience in the financial services sector will be considered an asset.
  • Analytical and financial reporting skills, with attention to detail.
  • Excellent knowledge of MS Office.
  • Excellent command of the English and the Greek language (both written and spoken).
  • Team spirit, along with strong communication and interpersonal skills.
  • Self-motivation and willingness to put effort and demonstrate commitment to achieve results.
All applications will be acknowledged and treated in utmost confidence. Send Cv via email: career@alpha.gr

HR REWARDS ANALYST – ALPHA BANK

0
HR Rewards Analyst The Rewards Analyst will be placed in the Human Resources Strategy and Reward Division of Alpha Bank, as member of the team responsible for the design and implementation of the rewards strategy, the variable and fixed remuneration, the Collective Labor Agreement as well as other ad hoc compensation and benefits projects. Key Areas of Responsibility
  • Design and communicate the fixed rewards strategy and model in the context of the total compensation framework and the Bank’s people strategy.
  • Run the annual salary increases process and be responsible for all salary proposals.
  • Manage compensation benchmarking (annual salary surveys, trends analyses etc.).
  • Support other people projects related to job architecture and job evaluation.
  • Produce top quality reports on compensation-related requirements.
Required Skills and Experience
  • Bachelor’s degree in Finance, Business, Engineering, Analytics/Mathematics.
  • Master’s degree in a related field will be considered an asset.
  • One (1) to two (2) years of experience in Finance, Business Planning, Rewards or Consulting will be considered an asset.
  • Analytical skills and attention to detail.
  • Strong communication and interpersonal skills
  • Excellent knowledge of MS Office
  • Excellent command of the English and the Greek language (both written and spoken).
  • Team player attitude.
  • Self-motivation and willingness to put effort and demonstrate commitment to achieve results.
All applications will be acknowledged and treated in utmost confidence. Send Cv via email: career@alpha.gr

STRATEGY & INVESTMENT JUNIOR OFFICER – ALPHA BANK

0

Strategy & Investment Junior Officer

Alpha Bank is currently seeking an enthusiastic graduate with exceptional analytical skills and a creative personality to join the dynamic Strategy & Investments team, in Athens offices. The Strategy and Investments team operates under the supervision of the Bank’s Chief of Corporate Center and is responsible for designing, executing and supporting a wide range of strategic initiatives, including Mergers and Acquisitions (M&As), Loan Portfolio transactions and strategic projects of Alpha Bank Group. The ideal candidates should possess strategic thinking, strong critical reasoning and the ability to communicate and collaborate efficiently with internal and external Stakeholders, delivering high quality results, either working autonomously or as part of the team. Key Areas of Responsibility
  • Carrying out financial analyses to support significant transactions and business decisions as well as assessing the financial impact of potential alternatives.
  • Collecting data from multiple sources (internal/external) to facilitate decision-making.
  • Supporting due diligence processes in the context of transactions.
  • Contributing to the preparation of proposals and presentations addressed to key internal and external Stakeholders.
  • Supporting the drafting process of transaction documentation.
  • Contributing to ad hoc projects and key strategic initiatives of both the Bank and the Group.
Required Skills and Experience
  • Bachelor’s degree in Economics, Accounting, Finance, Business Administration or any other related discipline with a strong academic record.
  • Keen interest in the corporate world and the banking industry.
  • Enthusiasm and willingness to learn in a fast-paced environment.
  • Excellent interpersonal skills and ability to prioritize and handle multiple assignments.
  • Excellent command of the English and the Greek language (both written and spoken).
All applications will be acknowledged and treated in utmost confidence. Send cv via email: career@alpha.gr

CRM MARKETING SUPPORT OFFICER – PWC

0
Description
On behalf of our client, ELPEDISON, we are looking to recruit a CRM Marketing Support Officer. The company ELPEDISON, the 1st independent Energy Producer in Greece and one of the biggest, most reliable, and friendly Alternative Electricity and Natural Gas Suppliers, has emerged from the collaboration between two Energy Groups: – Hellenic Petroleum, one of the largest commercial and industrial energy Groups in Greece and South-Eastern Europe, and – Edison, the longest-running energy company in Europe and the largest private energy company in Italy. Thanks to the knowledge and the experience that we have inherited from our parent companies, we aspire to always be a leading company in our sector, playing a significant role in power generation while offering high-quality and innovative energy products and services with stability and consistency. ELPEDISON, with its two privately-owned power plants in Thisvi (Voiotia )and Thessaloniki, with a total installed capacity of 820 MW, uses natural gas as fuel and ensures a clean and continuous electricity flow, based on a highly environmentally-friendly power generation process. The position The CRM Marketing Support Officer organizes supports, maintains, updates and expands the CRM system platform marketing processes according to the evolving business needs of the commercial division. The role includes: deliverable analysis and definition, presenting internally all requirements though presentation and technical sessions, preparation of CRs, supporting the development process, sign-off and bug-handling of the deliverable, organizing user training and ensuring/supporting go-live functionality. The CRM Marketing Support officer will support all product related needs in Electricity, Natural Gas and Services including: product definition & configuration, commercial products, add-ons, promos, offers, customer base analysis, target grouping, Marketing campaigns, Training and CRM reporting needs. The role will require close cooperation with the IT department and will be closely supported by the CRM Manager. Main Duties / Responsibilities
  • Receive business system requests from the Marketing department and record in a clear, organized, and formal manner the requested deliverable
  • Assess other sections and/or departments of possible effects on their business routine and update them accordingly
  • Formally prepare proposals and receive authorization to launch CRM business projects and/or submit system change requests (CRs) and communicate the deliverable internally to IT while ensuring its fulfillment.
  • Support the needs in product development, customer base and target group analysis, loyalty schemes as well as marketing campaign tools.
  • Ensure the “go live” of the process, proceed to early UAT tests and organize them with the respective Key Users upon identification
  • Support all marketing-related reporting needs in relation to the available systems (CRM, Data Warehouse, etc.) by coordinating their setup
  • Search for optimal solutions to problems facing the commercial division through the CRM system and possible add-ons
  • Prepare and coordinate the first-level business training of all internal and external parties and coordinate all Sales Support IT related CRs, UAT and trainings

Requirements

  • BSc in Business management, Information systems, Data analysis, Finance, Economics or Marketing
  • At least 3 years of experience in Customer Service or Ordering field
  • At least 3 years of experience with business systems (ERPs, CRMs and Reporting tools)
  • Experience in business system tenders will be considered an asset
  • Knowledge of Microsoft Project will be considered an asset
  • Knowledge of Salesforce will be considered an asset
  • Excellent knowledge of MS Office
  • Excellent command of the English language; both written and oral
  • Prior experience in the energy sector will be valued
  • Prior experience with Salesforce will be valued
  • Knowledge of project management logic as well as Microsoft Project will be considered a plus Main Qualifications
  • Ability to understand technical commercial and business system terms
  • Business system familiarity and savviness

Benefits

  • Competitive salary
  • Performance-based variable pay
  • Ticket restaurant card
  • Private Health Insurance coverage
  • Pension Scheme
  • Home electricity discount
  • Continuous learning & upskilling opportunities and access to our online training platform

Apply this job

CRM CUSTOMER SERVICE AND ORDERING SUPPORT OFFICER – PWC

0
Description
On behalf of our client, ELPEDISON, we are looking to recruit a CRM Customer Service and Ordering Support Officer. The company ELPEDISON, the 1st independent Energy Producer in Greece and one of the biggest, most reliable, and friendly Alternative Electricity and Natural Gas Suppliers, has emerged from the collaboration between two Energy Groups: – Hellenic Petroleum, one of the largest commercial and industrial energy Groups in Greece and South-Eastern Europe, and – Edison, the longest-running energy company in Europe and the largest private energy company in Italy. Thanks to the knowledge and the experience that we have inherited from our parent companies, we aspire to always be a leading company in our sector, playing a significant role in power generation while offering high-quality and innovative energy products and services with stability and consistency. ELPEDISON, with its two privately-owned power plants in Thisvi (Voiotia )and Thessaloniki, with a total installed capacity of 820 MW, uses natural gas as fuel and ensures a clean and continuous electricity flow, based on a highly environmentally-friendly power generation process. The position The CRM Customer Service and Ordering Support Officer organizes supports, maintains, updates, and expands the CRM system platform Customer service and Ordering processes according to the evolving business needs of the commercial division. The role includes: deliverable analysis and definition, presenting internally all requirements though presentation and specialized sessions, preparation of CRs, supporting the development process, sign-off and bug-handling of the deliverable, organizing user training and ensuring/supporting go-live functionality. The CRM Customer service and Ordering support officer will support all Customer Care channels (External, Internal, Shops etc), retention and loyalty projects, Customer Operation campaigns, ordering related needs, Training and CRM reporting needs. The role will require close cooperation with the IT department and will be closely supported by the CRM Manager. Main Duties / Responsibilities
  • Receive business system requests from the Customer Operations department and record in a clear, organized and formal manner the requested deliverable
  • Assess other sections and/or departments of possible effects on their business routine and update them accordingly
  • Formally prepare proposals and receive authorization to launch CRM business projects and/or submit system change requests (CRs) and communicate the deliverable internally to IT while ensuring its fulfillment.
  • Support the needs of Customer Care Channels, retention, and loyalty projects, ordering process needs as well as Customer operations campaign tools.
  • Ensure the “go live” of the process, proceed to early UAT tests and organize them with the respective Key Users upon identification
  • Support all customer service and ordering -related reporting needs in relation to the available systems (CRM, Data Warehouse, etc.) by coordinating their setup
  • Search for optimal solutions to problems facing the commercial division through the CRM system and possible add-ons
  • Prepare and coordinate the first-level business training of all internal and external parties and coordinate all Sales Support IT related CRs, UAT and trainings

Requirements

  • BSc in Business management, Information systems, Data analysis, Finance, Economics or Marketing
  • At least 3 years of experience in Customer Service or Ordering field
  • At least 3 years of experience with business systems (ERPs, CRMs and Reporting tools)
  • Experience in business system tenders will be considered an asset
  • Knowledge of Microsoft Project will be considered an asset
  • Knowledge of Salesforce will be considered an asset
  • Excellent knowledge of MS Office
  • Excellent command of the English language; both written and oral
  • Prior experience in the energy sector will be valued
  • Prior experience with Salesforce will be valued
  • Knowledge of project management logic as well as Microsoft Project will be considered a plus

Benefits

  • Competitive salary
  • Performance-based variable pay
  • Ticket restaurant card
  • Private Health Insurance coverage
  • Pension Scheme
  • Home electricity discount
  • Continuous learning & upskilling opportunities and access to our online training platform

Apply this Job