Job Title: Customer Service Officer Direct Report: Customer Service Manager Department: Customer Care CMA CGM GREECE is a wholly owned subsidiary of the CMA CGM Group, representing the interests of CMA CGM in Greece. It has currently presence in the two largest ports of Greece, Piraeus & Thessaloniki, offering 30 Line services. CMA CGM GREECE has the best solution for your cargo transport needs and offers top quality services, combining performance, reliability, and quality, through a team of motivated industry professionals.

We are seeking for a self-motivated, customer-service oriented, strong team-player “Customer Service Officer”, to join our “Customer Care” team, in Piraeus office.

  Responsibilities & Duties

• Coordinate internally and/or respond to customer queries related to shipment
• Monitor shipment according to customer status and track / trace upon delivery
• Participate to the promotion of relevant products or services when talking to customers Record and update information on customer profiles
• Monitor and control invoicing of charges related to cancelled bookings after empty pick-up Contact customers and manage/ coordinate system modifications when needed (vessel delays, call omits, roll over, cut & run, late VGM etc.)
• Coordinate with related internal teams and follow up to ensure resolution
• In case of change, check if change is possible and modify all bookings as per customer request in line with corporate guidelines
• Give guidelines and support GBS booking desk team on all topics (process, customer profiles, etc.) if applicable
• Extract discharge lists and check customer space allocation
• Give priority for SHORT SEA shipments follow-up

Key Competencies & Skills:

• University Degree in Maritime and/or Business Administration or relevant Degree
• Up to 3 years of experience in the Maritime sector
• Strong verbal/written communication
• Excellent Command of Greek & English Language
• Proficient in Microsoft Office
• Sufficient geography knowledge
• Time management

Benefits

• Competitive remuneration package
• Career development opportunities
• Private life/medical insurance & extra benefits
• Excellent work environment

Resumes to be sent: pir.hr@cma-cgm.com

Η ΔΕΛΤΑ ΤΡΟΦΙΜΑ Α.Ε., μια από τις ηγέτιδες εταιρείες στον κλάδο των τροφίμων, αναζητά φοιτητές/τριες για πρακτική άσκηση στην Αποθήκη Ανταλλακτικών της στον Άγιο Στέφανο στην ομάδα της Τεχνικής Διεύθυνσης. Ο/η υποψήφιος/α θα αποκτήσει εμπειρία μέσα από ποικίλες αρμοδιότητες όπως η κατηγοριοποίηση, κωδικοποίηση και ταξινόμηση των ανταλλακτικών, η παρακολούθηση και διαχείριση των αποθεμάτων με τη χρήση του λογισμικού SAP και η οργάνωση απογραφών. Παράλληλα, θα συμμετάσχει σε εργασίες που αφορούν τις παραλαβές και αναλώσεις ενώ θα συμβάλει στη διαχείριση και την κωδικοποίηση των ενεργών κωδικών αποθήκης. Αν θέλεις να ενταχθείς στην ομάδα μας, στείλε μας το βιογραφικό σου στο email hrdelta@delta.gr

Intern position Kiourtsidis & Co is an Area Sales Management company specializing in lighting components, systems solutions for control and monitoring as well as electrical installation solutions. Working mainly in the Greek and Cyprus market, we work with some of the leading lighting manufacturers in the country, as well as electrical wholesalers, electrical contractors and end-users, providing them with high-end solutions as well as technical consulting. We are looking for an Administrative and Sales Intern that will potentially join our company team on a permanent basis. Responsibilities:

• Working closely with the manager or assigned staF member, and completing all allocated tasks.
• Conducting desktop research or gathering information through surveys or by speaking to clients.
• Scheduling meetings.
• Attending and participating in meetings.
• Liaising with clients, vendors, and suppliers on behalf of the company’s managers.
• Updating and filing documents and entering data in CRM system.
• Observing and carrying out sales processes.
• Preparing company newsletters and other promotional materials.
• Ensuring deliveries to customers.
• Identifying potential weaknesses and oFering improvement suggestions.

Requirements:

• Degree in Business Administration, Marketing , or Technical knowledge are an asset.
• Ability to fluently communicate in both Greek and English is required.
• Solid knowledge and use of Microsoft Excel is required.
• Ability to independently think and find solutions.
• Ability to work fast and eFectively- we are a team that relies on high production, which means we are looking for someone who is self-driven and thrives in a demanding environment.
• Strong inter-personal communication skills and ability to openly and freely communicate with existing and potential clients.
• Mindset of always learning, growing and taking more responsibility,.

Send Cv via email ana@kiourtsidis.com

Το Ίδρυμα Λοχαγού Φανουράκη, πιστό στη δέσμευσή του να στηρίζει τους νέους της Χάλκης και της Κω, προσκαλεί φοιτητές να υποβάλουν αίτηση για τις υποτροφίες που προσφέρονται.

fanourakisfoundation

Σύντομη Περιγραφή της εταιρείας: Η Waterwheel Capital Management είναι μια εναλλακτική επενδυτική εταιρεία που επικεντρώνεται σε στρατηγικές αξιοποίησης ευκαιριών στην Ελλάδα, χρησιμοποιώντας μια προσέγγιση επένδυσης θεμελιώδης αξίας, με ιδιαίτερη έμφαση σε πιθανές ευκαιρίες με γνώμονα τα γεγονότα. Πιστεύουμε ότι τα μετατοπισμένα επενδυτικά θέματα εντοπίζονται καλύτερα από διευθυντικά στελέχη με εξειδίκευση στη διάρθρωση μεταξύ κεφαλαίων. Μετά τον εντοπισμό ενός πιθανού θέματος, η εταιρεία δημιουργεί ένα δίκτυο με τοπικούς/βιομηχανικούς εμπειρογνώμονες για να αποκτήσει επί τόπου γνώσεις. Οι στρατηγικές τείνουν να είναι μακροχρόνιες μεροληπτικές με βραχυκύκλωμα που χρησιμοποιείται για τη διατήρηση του κεφαλαίου. Αναζητούμε στρατηγικές που χαρακτηρίζονται από σπανιότητα κεφαλαίου, έλλειψη εξελιγμένων επενδυτών, πολύπλοκη δυναμική που απαιτεί εκτεταμένη έρευνα και πολύπλευρες ευκαιρίες που χρειάζονται τεχνογνωσία πολλαπλών περιουσιακών στοιχείων. OPERATIONS ASSOCIATE | WATERWHEEL CAPITAL MANAGEMENT Waterwheel Capital Management Greece is looking for a candidate for its affiliated company Syntagma Properties SA. The candidate will be responsible for assisting on the accounting, operational management, and process implementation with the objective of improving the efficiency of the property company. They will be involved the onboarding of acquired real estate assets as well as their purchase, financing, and accounting. In this position, attention to detail, ability to perform in a fast-paced and demanding environment, as well as working independently to meet deadlines are essentials for the right candidate. Independent thought is critical. Key Responsibilities:

• Record all transactions accurately
• Manage budgets and cash flows
• Review contracts and process payments
• Organize and maintain documents and update internal and external systems and files
• Providing day-to-day administrative support. Working closely with the other team members
• Coordinating internal and external channels for the execution of the relevant process
• Preparing reports, identifying project progress, problems, and solutions

Experience:

• Up to 2 years of relevant professional experience in Greece
• Any background in accounting, consulting, finance, or similar fields is valued

Education:

• University Graduate in Business sector or related fields preferred
• Fluency in Greek and English – written and spoken are considered essential
• Advanced knowledge of MS Office

What we offer:

• A friendly and collaborative work environment
• A competitive salary and benefits

TERMS OF EMPLOYMENT Full time, 1 position. Χώρα Απασχόλησης: Ελλάδα Αποστολή βιογραφικού μέσω email: pnikolopoulou@waterwheelcapital.com.gr   

Description As an Advantage FSE Quality Assurance Specialist, you will be part of a team of talented professionals, responsible for optimizing the quality of our applications / products, thus, ensuring the highest level of quality standards in the solutions provided to our clients. What will you be doing?

• Safeguard the quality and value of our deliverables.
• Be responsible for the preparation & execution of Test Plans, Test Scripts & Test Cases.
• Document defects, report problems found and work closely with our development team for their resolution.
• Support client’s acceptance tests.
• Produce User Manuals, Product Release Documentation, Application Training Material and Deliver Application Trainings.

Who are we looking for?

• A talented professional, passionate about quality and with a great attention to detail.
• A self-motivated, customer orientated individual with strong analytical thinking & problem-solving skills. One who can apply proper judgement and take decisions for the benefit of our clients.
• A strong organizer who can prioritize tasks & achieve goals, while meeting challenging schedules.
• A team player who can create consensus whilst also challenging ideas & assumptions.
• Availability to travel abroad, for the implementation of challenging projects in countries of all 5 Continents.

What do your qualifications look like?

• Minimum Bachelors’ degree in IT Studies, while a Master’s level degree will be appreciated.
• Excellent command & usage of Greek & English (at least C1 level), while working knowledge of other languages will be considered a significant plus.

What do we offer?

• Career Development opportunities through challenging international projects, promotions, progressions. Trainings, Certifications, Conferences, Technical eLibrary.
• A team oriented working atmosphere in our modern and functional facilities which make everyday life at the office truly enjoyable! Our offices are in the southern Attica suburbs with a convenient location for both those who use public transportation (bus & tram) and travel with their own vehicle.
• Hybrid working model.
• Group Medical & Life Insurance with a credible international insurance company.
• Regular social / fun / athletic events.
• Opportunities to support our local community through ‘giving-back’ (CSR) initiatives.

Our Selection Process Once you apply, your application will be reviewed by our recruitment team. If you’ve got the skills and the experience we are looking for, you will be invited to have an initial conversation with our Talent Acquisition team, where you’ll get to find out more about our company & the opportunity, while we can learn more about you. If things go well, you can then expect a Quality Assurance test scenario simulation exercise, and 2 – 3 interviews with the hiring team, after which a decision will be made. If we are both successful in identifying a ‘match’ between us, and you accept our offer, our People & Culture team will help you through our onboarding process. If you want to apply to our job opening, please send us your CV in English to careers@afse.eu For more information on how working @ Advantage is like follow us on Facebook, Instagram and LinkedIn. _________________________ Advantage FSE is an equal opportunity employer. Our company does not discriminate on the basis of race, colour, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status, while we make reasonable accommodations for disabled employees. Finally, we strictly prohibit the harassment of any individual based on their protected status. This policy applies to all areas of human resources related actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social & recreational programs.