Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.
Your Role and Responsibilities
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.
Your role and responsibilities:
– Work with clients to implement solutions around Salesforce, across a variety of industries, and projects of all sizes, scope and clouds
– Create a happy, reference-able customer and contribute to the growth of the business
– Conduct business / functional discussions, understand clients’ business pain points, and offer solutions leveraging salesforce.com platform/ offerings
– Design, build, and deliver tailored solutions for the business
– Provide functional and technical specifications and maintain overall documentation for the business
– Perform system testing and support user acceptance testing activities (user guidance, troubleshooting)
Required Technical and Professional Expertise
– Ηands-on experience in technical implementations
– Understanding of SDLC
– Understanding of testing fundamentals, and hands-on experience in test cases execution
– Solid presentation and communication skills
– Critical thinking and problem solving skills
– Growth mindset
– Fluent written and verbal communication in English and Greek
– Military obligations fulfilled (if applicable)
Preferred Technical and Professional Expertise
– Ηands-on experience in Salesforce configurations
– Εxperience in gathering requirements, and carrying out Business Analysis
– Understanding of Salesforce solution design in terms of automations, custom objects, and data relationships
– Understanding of SDLC
– Background in CRM process design and implementation
