We are #OPAP
We are Greece’s leading gaming company, with 65 years of history and Top Employer in Greece for 2023 & 2024. Our vision is to provide best-in-class entertainment in both retail and online, as well as to give back to society.
OPAP’s Fast Forward strategy guides our aspirations of delivering affordable and personalized entertainment experiences, while building an agile and dynamic company that enjoys long-term success. Customer centricity, digital orientation, agility, people engagement and social contribution are part of our DNA!
So what’s the challenge…
Ready to transform online customer data into valuable insights with cutting-edge analytics and machine learning? Join us as an Online Data Analytics & Insights Specialist and monetize web browsing and playability data to uncover customer needs and preferences.
Your day to day will include:
- Diving into data analysis to reveal customer behaviors and reactions during key online commercial events, such as new feature launches and special promotions
- Crafting and automating reporting to monitor and visualize critical KPIs, driving strategies for Customer Acquisition, Retention, and Lifetime Value
- Applying predictive modeling with machine learning to segment, classify, and forecast customer trends, enhancing targeting and personalization strategies
- Ensuring data integrity by rigorously testing and validating data tables that power our online data systems, from CRM tools to reports
- Analyzing website performance, tracking user journeys from initial visit to engagement, and leveraging digital analytics to fuel product development and optimization
- Managing SQL-based data processing and Python/PySpark modeling within Azure Data Bricks, creating dynamic visualizations and automated reports with Power BI or Tableau, and analyzing digital trends with Google Analytics and Big Query—all while growing your skills in Looker Studio
What you need to succeed:
- BSc in Statistics, Mathematics, Computer Science, Digital Analytics or Business Analytics. MSc in relevant topic is preferred
- 2+ years of hands-on experience in data mining and analysis of big data in Gaming, digital marketing, ecommerce in large complex organizations, e.g. Telecomms, Banking, Retail etc.
- Proven track record in analyzing big customer data and providing actionable insights
- Excellent knowledge of SQL programming and Python basics
- Excellent knowledge of Power BI or Tableau
- Excellent knowledge of Statistical analysis, solid foundation on Machin Learning Basics applied ideally on customer behavioral domains
- Business acumen and ability to communicate complex concepts in a simplified manner so as to be easily consumed by non data experts
- Adaptability to changing requirements and situations
- Digital analytics experience is not a mandate but will be considered as a plus
- Excellent command of the English language (oral and written)
What’s in it for you?
- An award-winning working environment 🚀
- State of the art facilities including gym & restaurant 🏢
- Hybrid working model 💻
- Competitive salary package and bonus scheme 💸
- Health insurance coverage & Pension Plan 🙏
- Monthly food allowance 🍴
- Continuous learning with classroom/digital trainings by OpapAcademy 🎓
- Internal Career Opportunities 💼
- Well-Being Activities 💪
OPAP Group is an equal opportunity employer
Does this sound like you? If yes, we would love to meet you!
