Salesforce Consultant – Associate Program – IBM

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Introduction

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your Role and Responsibilities

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your role and responsibilities:

– Work with clients to implement solutions around Salesforce, across a variety of industries, and projects of all sizes, scope and clouds

– Create a happy, reference-able customer and contribute to the growth of the business

– Conduct business / functional discussions, understand clients’ business pain points, and offer solutions leveraging salesforce.com platform/ offerings

– Design, build, and deliver tailored solutions for the business

– Provide functional and technical specifications and maintain overall documentation for the business

– Perform system testing and support user acceptance testing activities (user guidance, troubleshooting)

Required Technical and Professional Expertise

– Ηands-on experience in technical implementations

– Understanding of SDLC

– Understanding of testing fundamentals, and hands-on experience in test cases execution

– Solid presentation and communication skills

– Critical thinking and problem solving skills

– Growth mindset

– Fluent written and verbal communication in English and Greek

– Military obligations fulfilled (if applicable)

Preferred Technical and Professional Expertise

– Ηands-on experience in Salesforce configurations

– Εxperience in gathering requirements, and carrying out Business Analysis

– Understanding of Salesforce solution design in terms of automations, custom objects, and data relationships

– Understanding of SDLC

– Background in CRM process design and implementation

Apply