T & BPS Department – IT Shift Engineer

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IT & BPS Department – IT Shift Engineer

Job title IT SHIFT ENGINEER
Working Hours Roster 24*7*365
 Job description & responsibilities Provides onsite and remote helpdesk support to end users related to applications, systems and network issues
Monitoring of systems, applications and network proper operation
First level contact point for solving IT issues
Responsible to communicate and explain the problem to the second level support – stand by IT Engineers
Works as part of an IT team
Job Requirements
Preferred skills
Degree in Computer Science, Information Technology, related IT field
2 years of relevant working experience
Very good English communication skills (written & spoken)
Valid Driving License
Works in Roster 24*7*365
High teamwork spirit – strong service orientation – structured and methodical work style

 

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