IT & BPS Department – IT Shift Engineer
| Job title | IT SHIFT ENGINEER |
| Working Hours | Roster 24*7*365 |
| Job description & responsibilities | Provides onsite and remote helpdesk support to end users related to applications, systems and network issues |
| Monitoring of systems, applications and network proper operation | |
| First level contact point for solving IT issues | |
| Responsible to communicate and explain the problem to the second level support – stand by IT Engineers | |
| Works as part of an IT team | |
| Job Requirements Preferred skills |
Degree in Computer Science, Information Technology, related IT field |
| 2 years of relevant working experience | |
| Very good English communication skills (written & spoken) | |
| Valid Driving License | |
| Works in Roster 24*7*365 | |
| High teamwork spirit – strong service orientation – structured and methodical work style |
