Greece – Customer Service/Travel Assistance Coordinator (Operations Coordinator) – Inchcape Shipping Services


Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

Role Summary:

As an Operations Coordinator, reporting to the Operations Manager, you will assist the operation emergency center by providing high quality travel assistance services to travelers and expatriates.

Contract type: Temporary Contract

Work City: Athens, Piraeus

In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future.

Role Responsibilities:

  • Providing high quality customer assistance
  • Provide travel assistance services to travelers and expatriates

Who You Are:

  • Preferably Degree educated
  • English Language Degree with excellent command
  • French Language very good knowledge
  • Excellent knowledge of PC applications / Word, Excel, Internet, Power point
  • Efficient problem solver
  • Always act with integrity and professionalism
  • Any other foreign language is an asset
  • Previous experience in assistance services is an asset

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective – we connect the world and see the bigger picture.

The Power of People – we rely on the strength of local agent knowledge and relationships.

Progress – we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

  • A place to grow your career – We’ll help you set big goals and exceed them.
  • Competitive salary package and performance-based bonus scheme
  • Premium medical health insurance coverage
  • People. Work with talented, committed, and supportive teammates.
  • Value Award celebration events

Plus, much more!

Inchcape Shipping Services is looking for people who are willing to think about the future and think big. We’re looking for people who are ready to take on the most significant challenges of their careers.

If you think that you have the right skills, knowledge, and attitude to join our team, then we invite you to apply to this advert!


Inchcape Shipping Services is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the centre of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

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