JUNIOR ICT ASSISTANT– USER SUPPORT

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Required Qualifications and Experience

Education

  • Bachelor’s degree in Computer Science, Information Technology or a related field from an
    accredited academic institution (ongoing or completed).
  • or High school degree/certificate with minimum two years of relevant professional experience
  • The following will be an advantage: Associate Level Certification in Microsoft 365

Experience and Skills

  • Experience in direct user technical support and computer, network and communication
    equipment troubleshooting are a distinct advantage.
  • Excellent troubleshooting skills in determining and providing solutions, and able to manage
    workload priorities for assigned tasks.
  • Correctly applies knowledge of specialized IT disciplines.
  • Other industry certifications such as CompTIA, VCP or ITIL are a distinct advantage.

Languages

Fluency in English and Greek (written and oral) is required.

Required Competencies

IOM’s competency framework can be found at this link.

GRCFA23-183-Junior-ICT-Assistant-(RMU)-Athens