As part of the DTS Group, DTS CLOUD SECURITY MonEPE supports customers, as
an established IT service provider, in the focus areas data center, technology and
security. With our two own certified German data centers and over 400 employees at
14 locations in Germany and Greece, we offer customers versatile, innovative and
hybrid solutions. Flat hierarchies, friendly atmosphere, sustainable personnel
development and an open-door culture – that’s DTS.
German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d)
Location: Athens or Thessaloniki
Time: Immediately
Type of employment: Full-time, permanent contract
Your Tasks
- End user support for customers (remote)
- Qualification and dispatching of incoming support requests
- Incident solution (1st Level)
- Microsoft client system support and adaptations to existing systems in the Microsoft server
environment - Support IMAC for Customers
- IT-support (1st Level) for colleagues
Your Know-how
- Fluency in spoken and written German
- Fluency in spoken and written English
- Completed training or studies in the field of IT or comparable professional experience
- Basic knowledge of network technology, DNS/DHCP and Windows Server operating
systems - Experience in supporting Microsoft Office and Windows client operating systems
Your Personality
- Distinct customer and service orientation
- Self-sufficient and organized way of working
- Strong team and communication skills
- Solution-oriented mindset and reliable manner
Our Offer
- 30 days of vacation (regardless of the length of service)
- Private health insurance for our employees and their dependents (spouse/children)
- In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses
included one monthly flight back to Greece during the whole training period - Go for EAT – Ticket restaurant card
- Modern hybrid way of working, characterized by flexible working arrangements
- Team-oriented working environment and a broad variety of tasks in an international
and diverse team, based on trust and transparency - Continuous opportunity for personal and professional development and learning
- Your own hardware
- Free snacks and beverages
Become part of our team and bring in your professional knowledge as well as your positive
personality traits!
Have we aroused your interest? If so, we look forward to receiving your detailed application,stating your desired (gross) salary and the earliest possible starting date.
Do you have any further questions about your career at DTS? Please give us a call!
