Main Purpose:
As a Claims Analyst in Trafigura you will prepare, analyse and review all demurrage and post-fixture claims, from and to ship owners and counterparties, interacting internally with all commercial teams, aiming to maximise profit and minimise loss for the Group. You will participate in raising awareness of exposure with many ways (not limited to contracts` negotiation/ annual exposure reports) You will be responsible for your vessels throughout the entire journey from submission of claims till having them settled. You will create bonds with your customers, you will negotiate each and every item and you will be responsible to find creative ways to minimise the outstanding debts.
This is a role within a dynamic team of experts, which offers access to unparalleled knowledge, expertise and global exposure by handling all claims for the Trafigura Group.
- Demurrage
- Non- Demurrage being all post-fixture items (deviation, speed up, heating, purging, port costs, freight differential, war risk costs)
Report P&L to internal stakeholders
Negotiation of all claims and communication with owners and counterparties
Abilities, Experience and Qualifications:
- University Degree
- Understanding of basic shipping terms, claims or operations will be an asset
- Experience in similar position will be considered as an advantage
- Proficient in English (spoken and written)
- Strong digital literacy (MS office applications)
Competencies:
- Communicate effectively
- Handle complexity
- Being resilient
- Ensure accountability
- Action oriented
- Interpersonal savvy
Key Relationships and Department Overview:
Department Overview
Claims department is an integral component of Trafigura Group, responsible for handling all demurrage and post-fixture claims globally, assuring proper reporting in P&L, raising awareness to commercial desks and cargo operations for potential exposure, communicating and negotiating with counterparties /owners to maximise profit for the Group.
Key Relationships:
- Operations
- Traders
- Chartering
- Deal Desk
- Contracts
- Counterparties
- Brokers
About Us
At the heart of global supply, Trafigura connects vital resources to power and build the world. Through our Oil & Petroleum Products, Gas and Power, and Metals and Minerals, commercial divisions, we use infrastructure, logistics and financing to connect producers and consumers, using our deep understanding of the markets we serve to make supply more efficient, secure and sustainable.
We are committed to responsible business practices and believe that the supply of energy and raw materials is essential for growth, development and prosperity. We are accelerating our investments in renewable energy, including hydrogen, ammonia and other low-carbon energy technologies required for the transition to a low carbon future. And we work with our stakeholders to improve environmental and social standards, bringing greater trust and transparency to global supply chains.
A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world – from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational, globally connected team and thrive in a fast-paced environment where they can nurture and commercialise bold ideas. Everyone has a voice and is empowered to collaborate across geographies and disciplines to help shape our business and the wider world. We know the importance and value of diversity in our business and we invest in attracting, developing and retaining talent from all backgrounds.
Founded in 1993, Trafigura is one of the largest independent employee-owned commodities groups in the world with over 13,000 people working in 48 countries. The Trafigura Group owns global multi-metals producer Nyrstar; fuel storage and distribution company Puma Energy; and joint ventures Impala Terminals, a port and logistics provider, and Nala Renewables, investing in wind, solar and battery storage projects.
