Boutique Coffee Specialist, Nespresso
REIMAGINE WHAT COFFEE CAN BE. REIMAGINE WHAT YOU CAN BECOME. LET’S GROW TOGETHER.
At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscape for the better.
Exceptional customer experience is what we aspire to offer, and we can only do so by caring for one another, our suppliers, the farmers, and the communities we work with.
People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.
We Inspire, we Care, we Act, and we iNnovate are the four behaviors that reflect who we are and how we interact with one another and with the world around us. We live a culture that is built on the principal belief that individually and collectively we can.
What about you? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.
Position Snapshot
Nespresso, Athens, Greece
Reporting to: Boutique Manager
Position Summary
Nespresso is the worldwide pioneer and reference for highest quality portioned coffee and is the fastest-growing business in the Nestlé Group. We are currently seeking for Coffee Specialists in order to welcome, advice and guide the clientele in our Nespresso Boutiques located in Athens. Full or part-time position based on retail working time schedule (Saturdays, evening shifts).
A Day In The Life …
- Understanding and anticipating consumer’s expectations and requirements
- Escorting them through the sales process
- Developing their understanding and participation in the Nespresso universe (coffee, machines, accessories, service)
- Assuring cash procedures
What Makes You Successful
- Bachelor’s degree ideally in a business-related field
- 2-3 years of working experience in direct customer sales of high value-added products & services
- Good knowledge of Microsoft Office
- Fluency in Greek and English
- Excellent service-orientation and communication skills
- Initiative, integrity & attention to details
- Problem identification and solving
Why you should apply
Join one of the most successful customer experience teams within Greece! The Nespresso Team has been awarded as the Best Omni Channel Customer Experience team by the National customer service institute in 2021! Our environment is friendly, modern, dynamic and we are proud to represent one of the premium Global Pioneers in coffee!
