Who we are?
At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.
We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Sound like the place for you?
Business Need / Purpose of Role
The SpoR (Single Point of Remittance) Coordinator reporting to ROC Manager, shall primarily be responsible to coordinate the SpoR worldwide daily tasks ensuring a responsive and customer focused service is provided for the following functions – Itinerary bookings, Operations requests’ providing info & planning, and Disbursement Accounting.
Objectives & Measurement – Key Responsibilities
Operations
- Receiving principals’, which are under SpoR agreement, worldwide itineraries, acknowledging and proceeding with berth availability checks, bookings or giving solution by providing alternatives.
- Liaising with our ISS’ network or our local representatives’ offices providing valid data to principal
- Monitor daily operational correspondence to secure that services are being provided are adhere to ISS standards and take corrective action where is required.
- Working within ISS’ KPIs.
- Build relationships with customers.
Financial
- Liaising with our ISS’ network or our local representatives’ offices providing valid accurate proformas to principal.
- Ensure that our principal’s interests are being protected and our profitability is maximized.
- Secure prefunding arrangements, based on agreements for all concerned parties.
- Receive final invoices and crosscheck that everything is in order with received and given intel- spot and investigate in case of difference.
- Upload final invoices to our internal platforms. Issue the FDAs in order to forward to principal.
- Secure and monitor final settlements.
Knowledge, Skills and Abilities
- Knowledge and understanding of Shipping industry
- Strong Communication Skills in English- Additional language will be considered as an advantage
- Strong numerical and analytical skills
- Excellent negotiation, communication, and interpersonal skills.
- Excellent planning and time managements skills.
- Ability to work well under pressure and within deadlines.
- Able to communicate through all levels of the organization.
- Proficient computer knowledge and experience in MS Office.
- Customer Oriented
The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.
Education, Qualifications, Certifications, and Licenses
Education/Experience:
- Previous experience will be considered an asset
- Bachelor’s degree in relevant field would be appreciated
Why Inchcape Shipping Services?
We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective – we connect the world and see the bigger picture.
The Power of People – we rely on the strength of local agent knowledge and relationships.
Progress – we adopt new thinking and push for positive change in our industry.
In return, we will offer you:
A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:
- A place to grow your career – We’ll help you set big goals and exceed them.
- Competitive salary package
- Premium medical health insurance scheme
- People. Work with talented, committed, and supportive teammates.
- Value Award celebration events
Plus, much more!
Inchcape Shipping Services is looking for people who are willing to think about the future…and think big. We’re looking for people who are ready to take on the most significant challenges of their careers.
If you think that you have the right skills, knowledge, and attitude to join our team, then we invite you to apply to this advert!
#ISSthebiggerpicture
Inchcape Shipping Services is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the center of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.
