At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.
We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Sound like the place for you?
Business Need / Purpose of Role
The Boarding Agent (Cruise Operations) reporting to the Marine Service Manager calls for a person with high sense of authority and reliability, where will be responsible for managing vessels’ requirements, booking relevant services, issuing all relevant shipping documentation, undertaking vessel boarding and perform any other tasks related to the role. You will have the chance to attain your skills and advance your opportunities with us, given our dominant position in the Marine Service industry.
Objectives & Measurement – Key Responsibilities
- Manage the pre-arrival documentation process between vessel, port/terminal and government authorities.
- Data entry to the NSW portal (governmental – pre arrival information)
- Ensure timely berthing and unberthing of the vessel.
- Book port services for vessel’s berthing/unberthing and operations.
- Submission of vessel’s arrival – departure paperwork to the local authorities.
- Interaction with key ship’s staff.
- Timely payment of the clearance invoices.
- Board vessels as / when required.
- Liaison between principals and port services on a daily basis.
- Comply with all Health & Safety policies.
- Use and update the internal systems.
- Responding to the principal’s / vessels requests through email or phone in a timely manner (24/7).
- Crew change handling upon request.
- Handling of third- party principals requests (i.e. Special Needs)
- Provide assistance to the local partners in the Greek islands when required.
- May need to travel to ports for special cases/calls.
Knowledge, Skills, and Abilities
- Good communication skills, oral and written
Education, Qualifications, Certifications, and Licenses
Education/Experience
- Good MS Office
- Excellent English language
- Knowledge of port agency business
- Use of software
- Knowledge of Port, Customs and Immigration regulations
Licenses
- A current, valid driver’s license is required
Why Inchcape Shipping Services?
We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
Our values are at the center of everything we do, and the successful candidate will be expected to
demonstrate and fully adopt these:
Global Perspective – we connect the world and see the bigger picture.
The Power of People – we rely on the strength of local agent knowledge and relationships.
Progress – we adopt new thinking and push for positive change in our industry.
In return, we will offer you:
A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:
- Life assurance
- Healthcare
- Competitive salary
- Career development and progression opportunities
- Values Award celebration events
- Team building days
Plus, much more!
Inchcape Shipping Services is looking for people who are willing to think about the future…and think big. We’re looking for people who are ready to take on the most significant challenges of their careers.
If you think that you have the right skills, knowledge, and attitude to join our team, then we invite you to apply to this advert!
#ISSthebiggerpicture
Inchcape Shipping Services is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the center of everything we do. We recognize that our customers, colleagues,
contractors, and other partners are central to our success and that we work in a diverse society. We
acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.
