Main Purpose:
-Sales development for freight forwarding services / rate negotiations and new client development.
-Partial back office documentation back-up and coordination where needed (cargo manifests, BL drafts, custom requirements, sales and purchase invoicing, Navitrans entries, IMO/Hazardous Cargo declarations)
-Customer relationship management with both internal and external stakeholders
-Handle container import/export/cross-trade transports, including administration
Knowledge Skills and Abilities, Key Responsibilities:
- Knowledge: Container import/export/cross-trade shipments, in-depth understanding of international trade terms, knowledge of customs clearance formalities.
- Small existing clientele will be considered as an asset.
- Good notions of international trade and warehousing-terminal activities.
- Bachelor degree, preferably Logistics Management or similar.
- 1-3 years of relevant experience in Freight Forwarding Sales / Customer Service / Pricing functions
- Fluent in spoken and written English, Spanish language an advantage
- Punctual, team player, process oriented, organized and methodical with work.
- Eager to learn
- Able to work with MS Office 2010, and ability to operate our in-house software system after training.
- Salesforce considered an advantage.
Key Responsibilities
- Develop new and existing business and customers
- Co-ordination with carriers, warehouses, suppliers, customers and internal teams
- Update shipment tracker data and send to customers on daily basis
- Filing / record keeping of all shipment related documentation.
- Complete system booking of costs and revenues.
Other support functions:
- Negotiate rates with shipping lines
- Arrange international container transports
- Arrange customs clearance
- Back up operations team where needed
Key Relationships and Department Overview:
External
- Customers
- Shipping lines / Agents
- Customs brokers
Key Internal
- Regional Freight Managers
- Finance and treasury team
- Internal team of freight operators
