ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil.
Established in 2004, we have celebrated 15 years of providing a stable and collaborative working environment for over 1400 employees in Budapest.
A diverse, multinational and friendly environment is what you will discover in ExxonMobil Business Support Center Hungary Ltd. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you.
Come and pursue a career in Fuels & Lubricants (F&L) department. As a…
ACCOUNTS RECEIVABLES & CASH APPLICATION DEDICATED CUSTOMER PROFESSIONAL
The Accounts Receivables team plays a key role in ensuring that the customer experience is positive, assuring a flawless execution of collections, maintaining a strong business relationship with customers and, cooperating with different departments in order to maintain all processes and sub processes related to the cash collections.
You will:
- Manage accounts receivables according to escalation process, and execute collection procedures:
- Respond to inbound calls or proactively call customers as defined by company guidelines to advise them concerning invoices, payment completion and its consequences
- Responsible for the follow up of invoices until customer payment is received and the receivable is cleared
- Identify root causes and corrective actions and ensure they are implemented.
- Follow up with customers on unapplied payments to identify relevant invoices and apply cash.
- Coordinate all collection efforts until the final decision is made at the CTP meeting
- Identify blocked orders, credit payments and supports resolution process for all types effectively
- Communicate routinely with Credit Function and Sales representatives regarding collection issues, payment trends, pertinent customer information and payment irregularities
- Build strong relationships with your own portfolio of customers
- Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
- Use systems like SAP and CRM on daily basis
- Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
- Meet your customers occasionally
- Have regular trainings and team meetings
- Be involved in different company projects (around 10% of your time)
Your profile:
- University Degree
- Fluent English (written and spoken) and one of the following languages: German, French, Italian, Dutch or Norwegian
- Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
- Good Issue Diagnosis, Problem solving and analytical skills
- Ability to work in multicultural environment and to balance strategic and operational aspects of the role
- Proficiency in Microsoft Office
- Experience with SAP, basic accounting knowledge and work experience in customer service is an advantage
This awaits you…
A wide range of benefits including an annual bonus, private health insurance, travel pass commuting flexible working hours, home-office, lunch allowance, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, relocation assistance for candidates from abroad and much more!
Chat 24/7 with our Chatty Betty!
WE are looking forward to YOUR application!!!
